FAQs
Explore our FAQ section to find answers to commonly asked questions about our services, schedule and memberships. If you have any specific queries, feel free to contact us directly.
Class Schedule
General Questions
Q: How do I find AquaFit class times?
A: All AquaFit schedules can be found on our Fit Wix online booking page or via Spaces by Wix App. Choose from early morning, mid-morning or evening sessions.
Q: Can I switch class days if I’m registered in a Fixed Weekly Class?
A: Fixed classes (like Aqua Strong VI & Hydro Transform XII) have set schedules. Switching is generally not allowed, but contact us if you have a special situation.
Q: How many people are in each AquaFit class?
A: Maximum 5 participants per class, ensuring personalized attention and optimal space.
Q: What should I bring to class?
A: Please bring a swimsuit, towel, water bottle, and aqua shoes (optional but recommended for comfort).
Q: Do classes run on public holidays?
A: Typically no. If your scheduled class falls on a holiday, we’ll arrange a makeup session.
Booking & Private Classes
Q: How do I book a class?
A: Simply use our Fit Wix booking link. Advanced booking is required for all classes.
Q: How many people can join a private session?
A: Private sessions accommodate 1 (Solo Splash), 2 (Tandem Tides), 3 (Triple Wave), or 4 (Four Flow) participants plus your instructor.
Q: Can I reschedule my private session?
A: Yes, private sessions can be rescheduled with at least 24 hours' notice. Otherwise, the session will be charged as attended.
Cancellation Policies
Q: What happens if I need to cancel a class?
A: For group splash-in sessions, cancel at least 12 hours ahead to retain your credit. Private sessions require a 24-hour cancellation notice. Fixed weekly classes have no cancellation refunds, but makeup sessions may be provided if the class is canceled by AquaFit.
Q: Will I get a refund if I miss a class?
A: No, missed classes are not refundable. However, if AquaFit cancels a session, your class will be credited or rescheduled.